Terms of service

WEBSITE TERMS OF USE 

This website (Site) is operated by CAELDRITH PTY LTD (ACN 698 273 817) (we, our or us). These website terms of use (Terms) apply to your use of, and access to, the Site.  

Information and availability 

While we use reasonable attempts to ensure the accuracy and completeness of the content and materials on the Site (Content), to the extent permitted by law (including the Australian Consumer Law), we do not warrant the accuracy, completeness or suitability of any of the Content. The Content may be subject to change without notice and we do not undertake to keep the Site up-to-date. The Content is factual information only, is not comprehensive and is for general information purposes only. We also do not warrant that access to the Site will be uninterrupted, error-free or free from viruses. 

Intellectual Property rights  

Unless otherwise indicated, we own or license the Content and all intellectual property rights (including any copyright, registered or unregistered designs, illustrations, artwork, patents or trade mark or logo rights and domain names) displayed or used on the Site (Our Intellectual Property).  

We authorise you to access and use the Site solely for your own personal use and to display, print and download the Content onto your personal device provided that you do not remove any copyright notice included in Our Intellectual Property.  

Subject to the above, your use of, and access to, the Site and the Content does not grant or transfer to you any rights, title or interest to Our Intellectual Property. Unless otherwise permitted in these Terms, you must not:  

(a) copy or use, in whole or in part, any of Our Intellectual Property;  

(b) reproduce, retransmit, distribute, display, disseminate, sell, publish, broadcast or circulate any of Our Intellectual Property; or

(c) breach any intellectual property rights connected with Our Intellectual Property, including altering or modifying any of Our Intellectual Property, causing any of Our Intellectual Property to be framed or embedded in another website or platform, or creating derivative works from Our Intellectual Property. 

Nothing in the above clause restricts your ability to publish, post or repost Content or Our Intellectual Property on your social media page or blog, provided that:

(a) you do not assert that you are the owner of the Content or Our Intellectual Property; 

(b) unless explicitly agreed by us in writing, you do not assert that you are endorsed or approved by us;  

(c) you do not damage or take advantage of our reputation, including in a manner that is illegal, unfair, misleading or deceptive; and  

(d) you comply with all other terms of these Terms.  

Conduct we don’t accept  

You must not do or attempt to do anything that is unlawful, which is prohibited by applicable law, which we would consider inappropriate or which might bring us or the Site into disrepute. This includes:

(a) anything that would constitute a breach of an individual’s privacy (including uploading private or personal information without an individual's consent) or any other legal rights; 

(b) using the Site to defame, harass, threaten, menace or offend any person; 

(c) using the Site for unlawful purposes; 

(d) interfering with any user of the Site; 

(e) tampering with or modifying the Site, knowingly transmitting viruses or other disabling features, or damaging or interfering with the Site, including using trojan horses, viruses or piracy or programming routines that may damage or interfere with the Site; 

(f) using the Site to send unsolicited electronic messages;  

(g) using data mining, robots, screen scraping or similar data gathering and extraction tools on the Site; or 

(h) facilitating or assisting a third party to do any of the above acts. 

Third party sites 

he Site may contain links to websites operated by third parties. Unless we tell you otherwise, we do not control, endorse or approve, and are not responsible for, the content on those websites. We recommend that you make your own investigations with respect to the suitability of those websites. If you purchase goods or services from a third party website linked from the Site, such third party provides the goods and services to you, not us. 

We may receive a benefit (which may include a referral fee or a commission) should you visit certain third-party websites via a link on the Site (Affiliate Link) or for featuring certain products or services on the Site. We will make it clear by notice to you which (if any) products or services we receive a benefit to feature on the Site, or which (if any) third party links are Affiliate Links. 

Our liability is limited 

You may have certain rights under the Australian Consumer Law in relation to the Site and the Content, and you may contact us for more information about this. Despite anything to the contrary, to the maximum extent permitted by law (including the Australian Consumer Law), we exclude all liability for any loss or damage of any kind (including consequential loss, indirect loss, loss of profit, loss of benefit, loss of opportunity or loss of reputation) whether under statute, contract, equity, tort (including negligence), indemnity or otherwise arising out of or in connection with the Site or the Content. 

Privacy 

We respect your privacy and understand protecting your personal information is important. Our Privacy Policy (available on the Site) sets out how we will collect and handle your personal information. 

What happens if we discontinue the Site  

We may, at any time and without notice, discontinue the Site (in whole or in part), or exclude any person from using our Site. 

Which laws govern these Terms 

These Terms are governed by the laws of South Australia. Each party irrevocably and unconditionally submits to the exclusive jurisdiction of the courts operating in South Australia and any courts entitled to hear appeals from those courts and waives any right to object to proceedings being brought in those courts.   

Changes to these Terms 

We may, at any time and at our discretion, vary these Terms by publishing the varied terms on the Site. We recommend you check the Site regularly to ensure you are aware of our current terms. 

For any questions and notices, please contact us at: hello@caeldrith.com

CAELDRITH PTY LTD (ACN 698 273 817)  

© LegalVision ILP Pty Ltd  

 

 

     CAELDRITH – SALE TERMS AND CONDITIONS 

  1. Introduction 

This website is operated by CAELDRITH PTY LTD (ACN 698 273 817). These terms and conditions (Terms) govern your use of our website and the purchase of products through our website. By using our website or placing an order, you accept these Terms and enter into a binding agreement with us.  

Our Disclosures 

Our complete terms and conditions are contained below, but some important points for you to know before you become a customer are set out below: 

  • Our liability under these terms is limited as set out in the Limitations section below. 

Nothing in these terms limit your rights under the Australian Consumer Law. 

  1. Orders 

(a) You may order products as shown on our website. By placing an order, you agree to purchase the product(s) at the total price shown at checkout.

(b) We may accept or reject any order and will notify you within a reasonable time if we reject your order. Once we accept an order, a binding agreement is formed for the supply of products under these Terms. 

(c) All purchases are subject to product availability. We do our best to keep products in stock and maintain accurate availability information on our website. Any pre-order products (not currently in stock) will be clearly marked on our website. Any dispatch dates shown are estimates only, and we are not liable for delays or date inaccuracies.

(d) We strive to ensure that product descriptions, specifications, prices, and images on our website are accurate. However, we do not warrant that product descriptions or other content is error-free, complete, or current. In the event of an error, we reserve the right to correct it and will notify you if this affects your order. 

(e) Colours and images displayed on our website may vary from the actual product due to monitor settings, lighting, and photography. 

(f) We may cancel any accepted order before delivery for reasons including significant dispatch delays, inability to supply products due to circumstances beyond our control, or errors on our website (such as incorrect descriptions, prices or images). We will contact you using the details you provided when ordering. 

(g) Our fragrance products are intended for general wellness and beauty purposes only, and are in no way intended to diagnose, treat, cure or prevent any disease or condition, and you are solely responsible for determining the suitability of our products for your circumstances, and your reliance on our products is at your own risk. If you have any health or medical issues or concerns, you agree to speak with an appropriately qualified medical professional prior to using our products.  If you require immediate medical attention, please contact 000 immediately or seek alternative and appropriate medical services. 

(h) You agree to: 

  1. To use the product(s) for their intended purpose and only in accordance with any instructions, warnings, or precautions provided by us; and  

  1. That when purchasing fragrances, you are responsible for reviewing the product ingredients listed on the relevant product page on our website and patch testing the fragrance to ensure its suitability for use, including to avoid potential allergic reactions. To the maximum extent permitted by law, we are not liable for any adverse reactions, sensitivities, or allergic responses arising from use of our fragrance products except to the extent arising from our negligence. 

  1. Payments 

(a) You must pay in full when you place your order. The amount payable includes product price, delivery charges, and GST, as displayed at checkout. You remain liable for any import duties or other charges imposed by customs or tax authorities. We are not responsible for any delays or additional costs resulting from customs clearance processes. 

(b) We accept the payment methods displayed on our website at the time of purchase. We offer payment through third-party providers, and your use of those payment methods may be governed by the third-party provider's separate terms and conditions, which you must review and accept directly with them. 

  1. Delivery, title and risk 

(a) We will supply the products in accordance with these Terms. 

(b) We deliver to areas specified on our website. If you are outside our delivery area, please contact us to discuss alternative options. 

(c) Any delivery timeframes shown on our website are estimates only. Some fragrance products (including alcohol-based fragrances) are subject to additional carrier restrictions, including air freight limitations. Affected products may have limits on available delivery areas and longer delivery timeframes. Any such restrictions applicable to a product will be noted on its product page. We are not liable for any delays or delivery area exclusions arising from these restrictions. 

(d) We use various delivery methods. Some deliveries require a signature, while others may be left in a safe place or at your nearest post office for collection, subject to your preferences and our delivery partner's policies. 

(e) We retain title to the products until we receive payment of the full purchase price. Until title passes to you, you must not create, permit or allow any encumbrance, security interest, charge, lien or other third-party interest over the products. 

(f) Risk in the products will pass to you when the products have been delivered to the delivery address, except where you have arranged for delivery by a carrier (not named as an option by us) yourself, in which case, risk in the products will pass to you on delivery to the carrier. 

  1. Refunds and Returns 

(a) We do not accept returns for change of mind. However, you may have rights to a repair, replacement or refund under the Australian Consumer Law (see below).  

  1. Australian Consumer Law 

(a) Nothing in these Terms attempts to modify or exclude the conditions, warranties and undertakings, and other legal rights, under the Australian Consumer Law (Consumer Law Rights). Any and all other warranties or conditions which are not guaranteed by the Australian Consumer Law are expressly excluded where permitted, except to the extent such warranties and conditions are fully expressed in these Terms. 

(b) Where you return products to us to seek an Australian Consumer Law remedy, you will need to cover any associated costs (for example delivery costs) of you returning the products to us.  

(c) Where your claim is a valid claim under the Australian Consumer Law, we will refund your return delivery costs and, depending on the failure, either dispatch a new or repaired replacement product or refund you the price of the relevant product. Please contact us for further information. 

  1. Liability 

Despite anything to the contrary, but subject to your Consumer Law Rights, to the maximum extent permitted by law:  

(a) neither party will be liable for indirect, consequential, or special losses or loss of profits, revenue, or business opportunities;  

(b) each party's liability will be reduced proportionately where the loss was caused or contributed to by the other party's acts, omissions, or failure to mitigate their losses; and 

(c) each party's total liability arising from or relating to these Terms or the products will not exceed the amount paid for the specific products that are the subject of the relevant claim. 

  1. Use of Our Website 

When using our website, you must not:  

(a) breach any person's privacy, legal rights, or upload personal information without consent; 

(b) defame, harass, threaten, or offend any person; 

(c) use our website for any unlawful purpose; 

(d) interfere with other users or our website's operation; 

(e) introduce viruses, malware, or attempt to modify or tamper with our website; 

(f) send spam or unsolicited messages; 

(g) use automated tools such as bots, scrapers, or data mining software; 

(h) assist others in doing any of the above; 

(i) provide false, inaccurate, or misleading information; 

(j) use another person's details without authorisation; or 

(k) fail to maintain the security of any access credentials we provide to you. 

9. Intellectual Property 

(a) All intellectual property rights in our website, products, content, branding, and materials (including copyright, trademarks, and designs) remain our property at all times. 

(b) You must not, without our prior written consent: 

  1. copy, reproduce, distribute, sell, publish, or broadcast our intellectual property; 

  1. use our intellectual property for commercial purposes or revenue generation; 

  1. modify, adapt, or create derivative works from our intellectual property; 

  1. frame or embed our content in another website; or 

  1. remove or alter any copyright notices or proprietary markings. 

(c) You may share our content on social media or personal blogs provided you: 

  1. do not claim ownership of our intellectual property; 

  1. do not imply our endorsement unless explicitly agreed in writing; and 

  1. do not damage our reputation or use our content in any illegal, misleading, or deceptive manner. 

(d) If you submit content to our website (such as reviews, comments, or feedback), you: 

  1. grant us a worldwide, royalty-free, non-exclusive licence to use, modify, and display that content for our business purposes; 

  1. warrant that you own the content or have permission to submit it; 

  1. acknowledge that we may remove any content at our discretion; and 

  1. remain responsible for ensuring your content does not infringe third-party rights or violate any laws. 

  1. General 

(a) Amendment: We may update these Terms at any time by publishing revised terms on our website. The Terms that apply to your order are those in effect when you place your order. We recommend reviewing the current Terms before each purchase.  

(b) Complaints and Feedback: We are always looking to improve our services and products. If you have any feedback or a complaint, please notify us on our contact details set out in these Terms and we will take reasonable steps to address any concerns you have. 

(c) Disputes:  A party may not commence court proceedings relating to any dispute arising from, or in connection with, these Terms (Dispute) without first meeting a representative of the other party within 14 days of notifying that other party of the Dispute. If the parties cannot resolve the Dispute at that meeting, either party may refer the Dispute to mediation administered by the Australian Disputes Centre.  

(d) Events Outside Our Control: We will not be liable for any delay or failure to perform our obligations if such delay or failure is caused or contributed to by an event or circumstance beyond our reasonable control. 

(e) Governing Law: Both parties submit to the exclusive jurisdiction of the courts operating in South Australia.  

(f) Notices: Any notice given under these Terms must be in writing addressed to us at hello@caeldrith.com or to you at the details provided when you submitted your order or in your account. 

(g) Privacy: We will comply with all applicable data protection laws, and your personal information will be handled in accordance with our privacy policy (available on our website). 

 

 

© LegalVision ILP Pty Ltd